Every new lead gets a reply in under a minute.
Simpler Ops sets up lead follow-up and booking automation for small businesses. Customers get an instant reply, a link to book, and reminders so they show up. You stop chasing and start serving.
The audit is a 30-minute call. You get a written list of what to automate first.
Example: Sample HVAC Co.Automatic
Hi, I need a quote for a furnace tune-up.
Maria · 9:42 AM
Thanks, Maria! We can help. Pick a time that works for you: simplerops.net/book
Reply sent · 9:43 AM
Booked for Saturday at 10:00.
Maria · 9:58 AM
Friday, 10:00 AM: reminder goes out on its own.
Reminder: your visit is tomorrow at 10:00 AM. Reply C to confirm.
Reminder sent · Fri 10:00 AM
Slow replies cost you jobs.
Most people contact more than one business. The one that answers first usually wins, and most owners are busy doing the work when the message arrives.
Leads go cold
A message sits unanswered for hours, and the customer books someone else.
Follow-ups get forgotten
Nobody remembers to check back in with the person who almost booked.
No-shows waste your day
Without reminders, empty slots cost you money.
What we set up for you
One connected system, built around the way your business already works.
- Instant reply
- Every new inquiry from your website, texts, or forms gets a friendly reply with a link to book, any time of day.
- Automatic follow-ups
- If someone doesn’t book, they get gentle nudges on day 1, day 3, and day 7. It stops as soon as they book.
- Booking and confirmations
- Customers pick their own time. They get a confirmation, and you see it in your tracker.
- Appointment reminders
- Texts or emails go out 24 hours and 2 hours before each visit to cut down on no-shows.
- Review requests
- After a completed visit, happy customers are asked for a Google review.
- Invoice tracking
- See what’s billed, what’s paid, and what’s overdue, with payment reminders set up for you.
- Your own tracker
- A simple Google Sheet shows every lead, booking, and follow-up, plus a dashboard of what needs attention today.
How it works
You don’t need to learn any new software.
Free audit
We talk through how leads, bookings, and follow-ups work today and where you’re losing time.
We build it
We set up your messages, booking link, reminders, and tracker, using your wording and your branding.
We test it
We run real examples with you before anything goes live to your customers.
We keep it running
We monitor it, fix it when an app changes, and tune it as your business grows.
Simple pricing
Start with the free audit. Pricing depends on the size of your setup, and we’ll confirm it in writing before we start.
Free audit
Start here
- 30-minute call
- Written list of what to automate
- Ranked by time saved
- No obligation
Lead follow-up and booking setup
Most popular
- Instant replies and 3-step follow-ups
- Booking link and confirmations
- 24-hour and 2-hour reminders
- Your tracker and dashboard
- Testing and a walkthrough
Care plan
Keeps it working
- Monitoring and fixes
- Small changes to messages and timing
- Monthly check-in
- Add review requests and invoice reminders
Questions
Do I need to change the software I use?
Usually not. We connect the tools you already have, like your website form, calendar, email, and phone. If something’s missing, we’ll recommend a low-cost option.
Will customers know it’s automated?
Messages are written in your voice and signed by you or your team. They read like a quick, friendly reply, and customers can always respond to a real person.
What kinds of businesses do you work with?
Service businesses that book appointments or estimates, such as home services, clinics, salons, real estate, and local professionals.
What if something breaks?
The care plan covers monitoring and fixes. Apps change, and we keep your setup working when they do.
How is my customers’ information handled?
We only access the tools needed to run your setup, and we keep customer details limited to what the automation needs. We’ll also talk through any privacy rules that apply to your industry.
Find out what you could automate.
Book a free 30-minute audit. You’ll leave with a clear list, whether or not you hire us.
Book a free audit